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Ebola Pandemic News
CURRENT SHIP TIME (CST) IS 1-2 BUSINESS DAYS
Heirloom Organics guarantees that we will ship your order from our facilities within the the time stated for Current Shipping Time above (CST). CST is in Business Days. If for any reason we are unable to ship within the stated time we will notify you in advance. It will ship from our facilities within the business days stated above.
Currently shipping to the US & Canada
Orders may be cancelled with a 5% processing fee until right up to the day of shipping.
Once a product has shipped you cannot cancel an order, it must be returned.
You may return your Pandemic Prevention Kit within 7 days of delivery and provided you have not violated the inner protective packaging. You may not return a package more than 7 days after delivery. You may not return a package if the inner protective packaging is broken or violated.
In order to return a package, please:
- Fill out a Return Package Request (RPR) here and you will be emailed a Return Authorization #. This form must be filled out within 7 days of your receipt of your package
- Send package back to Pandemic Prevention Kits C/O Heirloom Organics WITH RA# written on outside of Box
Once we receive your package in good condition we will credit your account (card or checking acct.) for the full amount of your order minus the shipping amount and 5% handling fee.